image credit: antirobot
Many of you read, and had strong opinions about, my post describing our recent trip to Elitch Gardens in Denver, Colorado. While we had a great day overall, we unfortunately left the park feeling shocked and angry. You can read about our day here.
After writing that post, I emailed the park and shared my frustrations with them. They responded in a very timely manner. Here is a segment of what they had to say:
“Fright Fest is Family by Day, Fright by Night. Family events and activities are from Noon-5 p.m. on Saturdays and Sundays—but once night arrives around 5 p.m., our park transforms into scarier haunted houses and shows that are developed for mature audiences.”
I was a bit irked reading this. Do they seriously believe that families should be out of the park by 5pm? We spent a fortune on entry fees, yet the family time is a mere 5 hours? I suppose we should have packed up the kidlings and loaded in to the minivan in time to catch an early bird dinner special on the way home, where we would promptly wrap up in our snuggies and knit mittens, until our bedtime at the late hour of 8:00pm.
However, the letter went on to say the following:
That being said, you’ll be happy to know that we have moved the show into the Private Elitch Arena since your visit on October 1. It is now away from the families who are still in the park and/or exiting when the show begins.
I’m assuming many complaints were heard, and now, the hooker show has been moved. To Elitch’s credit, they responded quickly and they solved the situation. They may not have shown the best judgment in the first place, and they may have had unrealistic expectations of the evening practices of families and young children. However, I am pleased that the situation has been resolved and I feel better knowing that I vented my frustration.
Most importantly, I look forward to future trips to Elitch’s, where I hope the hooker shows remains out of sight!
FYI: Before you bash me for being boring and anti-Halloween, or anything else, I must say that I have no problem with the haunted parts of the park. In fact, that’s one of the best things about going in October!
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Sincerely,
Christi
I think it’s great that you voiced your opinion to them, and that they did do something. If more people spoke up about stuff, then maybe more differences can be made in this world.
Alison@Mama Wants This recently posted..Tips, Ideas & Advice: Blogging Burnout
Yeah, Elitch’s today, Occupy Wall Street protests tomorrow!
Ooh! I’m so glad you contacted them!! I’m actually pretty shocked that they moved the “hooker part” of the show! You go girl!
Runnermom-jen recently posted..My Anna-girl
I’m guessing there were alot of complaints, because there certainly were still a lot of families in the park at 5pm!
What does two girls kissing have to do with Halloween? Shock for shock’s sake can be harmful.
Who knows. Maybe they they were the undead and it was a zombie hooker show.
That’s awesome that the company cared enough to respond to your complaint and that they addressed your issue. Not many companies do that in my opinion.
Jessica recently posted..To My Sister